Support Center

Frequently Asked Questions

Everything you need to know about our professional cablecam systems. Can't find your answer? Reach out to our support team.

Product

Single straight rail section: 1m, aerospace aluminum with hard anodized finish. Rail gauge: 350mm, weight per section: 2.05kg, infinitely spliceable.

Product

Effective load ≤20kg (including gimbal). Speed stepless adjustable from 0 to 2m/s.

Product

Equipped with hydraulic spring limiters as standard. AB limit range is set for anti-overtravel and anti-derailment protection, ensuring higher safety.

Product

XT50 comes with straight rails as standard. Curved rails are optional separately; straight & curved rails can be combined to build complex motion paths.

Product

Adjustable height: 40cm–100cm, manual lifting. Aluminum material, weight 5.4kg, stable and anti-shake.

Product

Quick-mount structure. Directly lock onto the dolly platform and fasten with screws. Installation completed within 5 minutes, no extra tools required.

Product

Yes, blade columns available in 15cm / 20cm heights. Suitable for low-position stage hidden shooting without blocking audience sight.

Product

915MHz wireless frequency band. Control distance ≤100m in open area, with strong anti-interference and stable operation.

Product

Supports RS485 wired control up to 1km, ideal for long-distance live broadcast sites.

Product

Standard RC303 multi-function remote controller. Integrated control for dolly, gimbal, camera and focus motor, with 3D joystick, preset positions, AB limits and automatic cruise.

Product

Standard foot pedal controller included. Stepless speed adjustment for dolly, freeing hands to focus on framing and camera movement.

Product

Dolly + 3-axis gimbal linkage, automatic cruise shooting along preset paths, with smooth and repeatable camera movements.

Product

Dual V-mount battery slots on dolly (29.6V). Service life ≥4 hours with one 130Wh V-mount battery.

Product

XT50 dolly, RC303 remote controller, camcorder controller, foot pedal, gimbal power supply base, full set of control cables, portable bag, etc.

Stabilizer control

It supports DJI RS5、RS4 PRO, RS4, RS3 PRO, RS2 and Ronin 2 (R2). It is deeply adapted to DJI RS SDK and D-BUS protocols.

Stabilizer control

It can control pan, tilt, roll, center return, motor lock and wake-up. It supports 3-axis synchronous speed regulation and multi-axis linkage.

Stabilizer control

The gimbal and camera support independent control without mutual interference. You can operate the gimbal or camera parameters separately.

Camera Control

Compatible with Sony mirrorless cameras with Type-C port, including A7SIII, FX3, FX30, A7M4, etc.

Camera Control

Recording, photo shooting, autofocus, electric zoom and zoom speed adjustment.(Sony power zoom lenses required: PZ 16-35, 18-105, 10-20, etc.)

Camera Control

Fully compatible. It can remotely control focus mode, zoom and follow focus, achieving precise lens control.

Camcorders Control

Compatible with professional Sony camcorders with LANC port: PXW‑Z280, FX6, Z90, FS5, FS7, etc.

Camcorders Control

Recording, zoom, zoom speed, focus and aperture. Full parameter integrated remote control.

No results found

Try adjusting your search or browse all categories.

Still have questions?

Contact Support